Privacy Policy

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.



TESTIMONIALS:

From Gladys H. in Michigan

December 6, 2015

Rating: Excellent

Price Rating: Excellent

Shipping Options Rating:Excellent

Delivery Rating:Good

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

NOTE: I have been quite satisfied with this company when I had a problem with a shipment they were more than helpful and made sure the shipment was resent. You have to appreciate a company who stands behind their customers. Thank you to singeronline.com



From Sandra L. in NYC

November 2, 2015

I have done business with SINGERonline.com since 2013. Their prices are better than all the other sites and shipping is fast and now FREE.

They even answer the phone the old fashion way... with a real person.

Sandra L. in NYC



From Gladys H. of Michigan

November 25, 2015

Rating: Excellent

Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

NOTE:I was very thrilled to have found a place to order parts for an older serger. I was afraid I wouldn't be able to fix this machine and it was very important for me to do so. I will most definitely recommend this site to others looking for older machine parts.



From Dayna M in Cleveland TX

August 3, 2014

Dear Singer Online:

"I would like to be added to your testimonial page with these comments I posted this morning on Facebook to Quilting Classified, Quilting Enthusiasts and Quilting 101 groups".

"For anyone who might need parts for their Singer sewing machine like sewing feet, etc., I found these wonderful folks near Cleveland Ohio, SINGERonline.com".

"I contacted SINGER Parts distribution and they gave me an Arizona number that no one answered, and a Florida phone number that did not work".

"I then did a search of my own and found these folks near Cleveland, OH. www.singeronline.com. They answered my call immediately. Their prices were great, very friendly and helpful. I'll have my three quilting and embroidery feet in two to three days in Texas. I've bookmarked the site and will be buying more from them in the future. There is a lot to be said about great customer service! Thanks Linda, Ray & Heather!

My Name is Dayna McMullen and I live in Cleveland, TX



From Larry F. in Vista California

December 17, 2014

Rating: Excellent

Price: Excellent

Shipping: Excellent

Delivery: Excellent

Ease of Purchase: Excellent

Customer Service: Excellent

Comment: My old Singer broke some parts and I was going to buy a new machine. I found Singeronline.com and easily found the parts I needed. They shipped promptly with exactly what I needed. I highly recommend checking out this site before you "junk" that old singer.



October 11, 2014

From Joan M. In Greenfield OH

Rating: Excellent

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

Comment: Will do repeat business.



From Rob't G in New York

April 2, 2014

Rating: Excellent

Price: Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent



From LLoyd H. in Texas

February 24, 2914

Excellent in Every Area

Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease Of Purchase Rating: Excellent

Customer Service Rating: Excellent

NOTE: I rate this company as excellent in all areas. There was a small issue with shipping but it was corrected quickly and easily. I will continue to order all of the parts I need from singeronline.com



From Beverly L in Queensland Australia

December 30, 2013

Rating: Excellent

Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

HAPPY: I was very happy I received exactly what I ordered good quality parts. They had forgotten to put one part in and I only emailed once, and they sent the part and also paid the freight as it was their mistake

I have been very happy with my dealing with SingerOnline.com



From Lishia R In Ohio

Rating: Excellent

Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

First time ordering from here and it was great. Found what I needed and the pricing was good. Was surprised at how quickly I received the item. I would recommend this to others as a good place to buy.

Thank You, LAR



From Roger F in Pennsylvania

Rating: Excellent

Price Rating: Good

Shipping Options Rating: Good

Delivery Rating: Excellent

Ease of Purchase Rating: Good

Customer Service Rating: Excellent

Note: I think this is the best site for Singer parts. They also provided some technical advice which saved me much time with my repairs.



From Dawn M in Lorain Ohio

Rating: Excellent

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

I called the owner of the company from a garage sale. He gave me advice on the model and if the purchase would be a good deal. Then when I got home, I called again and he helped me find the exact parts I needed to complete the machine as well as showed me free downloadable instruction manual for the machine. Excellent service, great price, and quick delivery. I told my mom about the company, and she is taking her machine in to be serviced by them. It isn't easy to find service like this company offers. I highly recommend singeronline.com.



From Kathy T in Colorado

.... Your service tech support and parts expertise are second to none. I own two sewing centers and have a large service department. When my technician passed away suddenly in 2013 it sent my stores into a tizzy. I signed up for your sewing machine technician workshop in Cleveland Ohio. I learned quickly that I can do my own sewing machine service. I learned in one week what would have taken me 20 years to learn on my own. Today I continue to do all my own service work for both my stores. When I call your support line they always have the right answers and parts every time. My stores run better with the support of Singer Online....

Kathy T Brighton CO.



From Mary Z in Brooklyn New York

....I have searched the planet for my Singer bobbin case with no luck until I found your site. You knew exactly what I needed and had 12 in stock. What a painless solution for my problem. THANK YOU!

Mary Z New York City



From Pat L in Elyria OH

....We found all our quilt guild sewers Kenmore & Singer needles and bobbins on your site quickly and easily. We used to drive to two different stores for supplies. Now it's fast and simple with your web store.

Pat L Elyria OH



From Jill P in Pittsburg PA

....Great site and fast turn-around. Your knowledge of this complicated parts business is amazing to me. Thanks so much.

Jill P Pittsburg PA

__________________________________________________

Privacy Policy:

SINGEROnline.com Commitment To Your Privacy

Dear Valued Customer,

Third-Party Web Beacons: We use third-party web beacons from Yahoo to help analyze where visitors go and what they do while visiting our website. Yahoo may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo, click here.

NO THIRD PARTY SHARING. We understand and share your concern about privacy. We want to assure you that SINGEROnline.com respects your privacy. SINGEROnline.com will not rent, or loan, any personally identifiable information regarding its customers to any third party.

Your Information

We do collect passive information on products browsed via log files and we analyze this information in aggregate to ensure our site is merchandised in a manner that adds the most convenience and value to our customers. When an order is placed, we collect basic information including:

your name

home address

phone

email address

We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with certain intermediaries (USPS, UPS, Fedex) strictly to process and ship your order.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All online transactions are handled with industry-standard SSL encryption. When you place an order online, your personal information and credit card information are encrypted (scrambled) using this technology before being sent over the Internet. This makes it virtually impossible for your information to be stolen or intercepted while being transferred through cyberspace (the Internet). When we receive your order, it is kept encrypted until we're ready to process it. When you proceed to the online checkout, your browser will automatically be switched to the secure server. This can be verified by the "https" displayed in your browsers address field.

August 1, 2008

Contact Us: SINGEROnline.com 176 North Main Street Oberlin, Ohio 44074

Email: info@singeronline.com -- Phone: 440-775-7500

Have Questions! Call 1-800-559-6729

Contact Us: SingerOnline 176 North Main Street Oberlin, Ohio 44074 (Cleveland)

Email: info@singeronline.com



Free Shipping! Orders Are Shipped Fast From the United States by the USPS Unless a Different Method is Selected