COVID 19 | About Us | Contact Us
Singer Online.com Offices: 176 North Main Street Suite 100 Oberlin, Ohio 44074 USA
Customer Service: 800-559-6729
Hours: 9:00 AM to 4:30 PM EST Monday thru Friday
By Fax: 484-770-2816
By Email: Info@singeronline.com
By Facebook: https://www.facebook.com/SINGERonlinecom
COVID-19 Update: We are open and shipping orders daily. Please allow 30 to 45 days Shipping Time. SingerOnline Customer Service Phones Are Staffed and Answering Calls As Fast as Possible. The Sewing Trades and SINGERonline are considered "Essential Businesses".
We are receiving a spike in calls, 500 per hour, for how-to & tech support help from 32 countries, and emails 2000 per day. We are here and actively responding. Also, social media messages as quickly as we can. We thank you for your business.
SINGERonline.com, Better Business Bureau Accredited Business. 11,000 Sewing Machine Parts Made Simple and easy to find. Every part Shipped FREE* every day *($9.99 up).
A Singer parts mega center. Plus a staff of expert sewers and machine mechanics serving clothing manufacturers like Cricketeer, VanHusen, Hart Schaffner & Marx, quilters, sewers, and teachers, who's expertise with sewing and Quilting is unmatched in the sewing trades. SINGER online brings to you OEM genuine factory and replacement sewing machine parts for home sewing machines, sergers, and industrial sewing machines. Walking feet, binders, hemmer feet, quilting accessories and quilting attachments, free sewing machine tech support, sewing machine instruction books, manuals, sewing machine quilt feet, sewing machine attachments, accessories, sewing machine foot pedals, sewing machine bobbin cases and bobbins, sewing machine needles, sewing machine motor and timing belts, sewing machine motors, sewing machine presser feet, free sewing machine instruction videos, many notions, overlock and serger parts, sewing machine power cords, light bulbs, free sewing machine tech support.
Located in Oberlin, Ohio (Cleveland) a small college town 30 minutes west of the Cleveland, Ohio and the Cleveland Cavaliers Rocket Mortgage Arena.
We are an authorized Singer parts retailer shipping sewing parts and quilting accessories Worldwide.
11,000 SINGER SEWING Machine PARTS IN ONE PLACE.
This vast experience brings you an online sewing machine parts store packed with parts and accessories for sewing machines, overlock, sergers, and embroidery machines from World leaders in sewing... SINGER, JUKI, CONSEW, Brother, TAJIMA, Kenmore, and more. Our inventory of industrial sewing machine parts for industrial upholstery machines, bar tackers, blind hemmers, industrial sergers, high speed straight stitch machines, carpet binders, programmable logic controllers, and much more.
Our staff & Office Call Center can be reached on weekdays from 9:00 AM to 4:30 PM (EST) at 800-559-6729.
FOR UPDATES ON ORDERS CALL (216) 505-6890 x 801 or CONTACT VICKIE@SINGERONLINE.COM
Returns and Cancellation Policies:
NO HASSLE Refunds!
Refunds and returns are processed the same day received. No Hassle, No Questions, No Nothing. We even pay the return shipping costs when the mistake is our fault. Our order accuracy and customer satisfaction are 99.9999%. Orders after 60 days from the order date are not refundable. A credit memo (gift card) may be provided.
Purchase Orders & Prepaid Orders:
Fax or email School & Commercial Purchase Orders To
176 North Main Street (Route 58) Suite 100
Oberlin, Ohio 44074 USA
SHIPPPING INFORMATION DOMESTIC & INTERNATIONAL:
Domestic orders usually ship the next day Monday thru Friday. Special orders ship weekdays within 1 to 4 days.
Heavier parts such as foot pedals, chests, and totes, are slightly higher for Parcel Post, Priority Mail, Express Mail & International.
In the event of a back order or other stocking condition our Customer Service Network (CSN) will call or email with a shipping date.
Standard Shipping: Only $2.99. Orders over $9.99 Ship FREE!
Priority Mail: $7.50 & up (Temporarily Suspended)
Express Mail: $24.50 & up (Temporarily Suspended)
Shipping Rates Outside the USA:
International orders are shipped in 1 to 5 business days. International orders are shipped first class mail standard shipping, and priority mail.
International Shipping to Canada: $15.00 & up
International Shipping to Other Countries: $20.00 & up
Shipping > Flat Rate Shipping is only $2.99. Orders over $9.99 Ship FREE! 1 & 2 day shipping. Orders are shipped fast from our Cleveland Ohio location. COVID 19 Delays 30 to 45 Days
Warranty Information > All items on our website are brand new. If the item you purchased from us fails in the first 90 days, you may send the item back to us and we will replace it at no charge.