Easy Returns

Free Simple Returns up to 30 Days!

1. To start your Returns process please email your Name and Order number to: heather@singeronline.com

OR

2. Return items to the following address:

SingerOnline 176 North Main St. Oberlin, OH 44074 Attns. Returns

Note: All returns are inspected. Please allow 2 - 3 business days for a refund to post to your original method of payment.

All items must be in brand new, condition. After 30 days a small restocking fee may apply. Orders that originally qualified for Free Shipping will be refunded less our original shipping cost.

Non-Returnable Items include

Industrial Sewing Machines & Parts

Electronic Circuit Boards

Specialized Motors

Printed Manuals

The World's Premier Sewing Parts Store

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CONTACT US: SingerOnline 176 North Main Street #100 Oberlin, Ohio 44074 USA (Cleveland)

By Phone: 800-559-6729

By Technical Support 440-667-9007

By Fax: 484-770-2816

By Email: heather@singeronline.com

By Facebook:

Our Store Hours: 9:00 AM - 4:30 PM EST Monday - Friday

Shipping: Flat Rate Shipping is only $4.33. Orders $20 & Up Ship FREE! Orders ship fast from our USA Cleveland Ohio location.

Warranty Information: All items on our website are brand new. If the item you purchased from us fails in the first 90 days, you may send the item back to us and we will replace it at no charge.