One-Click Easy Returns

Returns Easy

One-Click Free Returns up to 30 Days!

Step 1. One-Click Returns! Free Prepaid Mailing Label. Enter Your Order Number Below. Or Email:

Step 2. Ship to: SINGERonline Attn. Heather 55 South Main St. Oberlin, OH 44074

Step 3. Please include your order number on your package and send it In Original Condition & Packaging.

Note: All returns are inspected. Please allow 2 - 3 business days for a refund to post to your original method of payment.

All items must be in brand new, condition. After 30 days a small restocking fee may apply. Orders that originally qualified for Free Shipping will be refunded less our original shipping cost.

Non-Returnable Items:

Industrial Sewing Machines & Certain Industrial Parts

Electronic Circuit Boards

Certain Motors


Our Location:SingerOnline 176 North Main Street #100 Oberlin, Ohio 44074 USA (Cleveland)

By Phone: 800-559-6729

By Technical Support 440-667-9007

By Fax: 484-770-2816

By Email:

By Facebook:

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Our Store Hours

9:00 AM - 4:30 PM EST Monday - Friday

Shipping > Flat Rate Shipping is only $3.39. Orders over $20 Ship FREE! 1 & 2-day shipping. Orders are shipped fast from our Cleveland Ohio location.

Warranty Information > All items on our website are brand new. If the item you purchased from us fails in the first 90 days, you may send the item back to us and we will replace it at no charge.