Refunds and returns are processed the same day received.

No Hassel, No Questions, No Nothing.

We even pay the return shipping costs when the mistake is our fault.

Our order accuracy and customer satisfaction is 99.9999%.

Orders after 60 days from the order date are refunded in the form of a 100% credit memo gift card.

Contact Us: SingerOnline 176 North Main Street #100 Oberlin, Ohio 44074 (Cleveland)

By Phone: 800-559-6729


By Facebook:   Contact Us via Facebook

By Fax: 484-770-2816

Shipping > Flat Rate Shipping is only $2.99. Orders over $15 Ship FREE! 1 & 2 day shipping. Orders are shipped fast from our Cleveland Ohio location. Some COVID 19 Shipping Delays May Occur on Some Items.

Warranty Information > All items on our website are brand new. If the item you purchased from us fails in the first 90 days, you may send the item back to us and we will replace it at no charge.