For Models: 1500 IZEK, CE-100, CE-200, Professional XL-10
Free Shipping on Orders $20 & Up USA. Standard Shipping: $3.39 Flat Rate
30 Day Free Returns USA
Priority Mail: $8.00 & up
Express Mail: $27.50 & up (Temporarily Suspended)
PLEASE NOTE: Heavy Commercial Industrial Sewing Equipment Free shipping does NOT apply to any item that requires commercial freight ground delivery (Industrial Sewing Machines, Tables, and Industrial Motors). On orders that require freight ground delivery, we will contact you to provide freight charges. Ground Freight Includes Industrial Sewing Machines & Related Tables & Motors Large Items
Heavier parts such as foot pedals, chests, and totes, are Free Ground Shipping.
In the event of a backorder or other stocking condition, our Customer Service Team will call or email with an expected shipping date.
Shipping Rates Outside the USA:
International orders outside the USA & CANADA are shipped in 1 to 5 business days. International orders are shipped via First Class Int'l US mail. Refunds on lost international shipments are subject to review. NOTE: Some International delivery times (usually 10 - 14 days) can exceed 30 to 60 days. Shipping costs are non-refundable.
International Shipping to Canada: $17.00 & up
International Shipping to Other Countries: $23.00 & up
PARTS: 90 Days. All items on our website are brand new. If the item you purchased from us fails in the first 90 days, you may send the item back to us and we will replace it at no charge. (30 Days on industrial parts)
SEWING MACHINES: Manufacture Full 25 Year New Machine Warranty & One Year Free Service (ship-in) on all consumer sewing machines